Recently updated on November 7th, 2020 at 08:44 pm
Winners have emerged at The Asian Banker Awards 2019 [West Africa] held in Victoria Island, Lagos, Nigeria on April 25, 2019.
Currently, The Asian Banker Awards covers the Asia Pacific, the Middle East and West Africa where more than 300 banks and non-bank retail financial services players in more than 42 countries are evaluated.
Winners Of The Asian Banker Awards 2019 [West Africa]
- Ecobank’s Rapid Transfer App – Named Best Remittance Product and Service of the Year by the Asian Banker Excellence in Retail Financial Services Awards for West Africa.
- First Bank of Nigeria – Named Best Retail Bank in Nigeria as well as Best Process Automation Initiative, Application or Programme.
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Access Bank XclusivePlus – Named Best Affluent Banking Initiative. XclusivePlus is a premium lifestyle proposition by Access bank, designed to provide special privileges and exceptional services to customers.
- Union Bank of Nigeria and Newgen Software – Named Best Branch Digitisation Initiative in West Africa. Union Bank of Nigeria engaged Newgen to design and deploy an automated workflow, which reduces the turnaround time (TAT) of operational activities across branches of the Bank, lowering TAT by over 60%. The Bank leveraged Newgen’s Business Process Management-based intelligent workflow automation solution to automate and centralize various tasks including account opening, account maintenance, fund transfer, term deposit, e-business management among others. This has led to a 150% increase in the average number of requests processed per day (across all processes automated.)
