First Bank of Nigeria Limited has emerged the Most Customer Friendly bank and the Best Bank in Corporate Social Responsibility in Nigeria for the year 2016 at the BusinessDay annual banking awards.
Group Head, Marketing and Corporate Communications, First Bank of Nigeria Limited, Mrs. Folake Ani-Mumuney, stated that:
“The awards are a testament to the FirstBank’s unwavering commitment to put customers first at the heart of its business in line with our ‘You First’ mantra. We will always deliver the ultimate ‘gold standard’ of value and excellence.
Our financial services knowledge and practices lead the market in ensuring that we understand our customers and surpass expectations to strive for a better way of delivering first-class service and experience.”
The Business Day’s Annual Banking Awards Programme which has become the banking industry’s benchmark for outstanding performance was introduced five years ago to recognise Nigerian banks and their officials who diligently managed their resources to attain a healthy balance between risk, safety and profitability.